In a year when economic conditions were tough, but interconnected needs we know every organisation I’m proud that PwC led with our values, taking faces: to build trust and to deliver sustained a “people ifrst” approach - prioritising wellbeing outcomes for all its stakeholders. and health while continuing to create jobs and opportunities for advancement. I’m also proud Our strategy, The New Equation, is about how PwC of the signiifcant investments we have made in brings together unique combinations of people, digitising the PwC network and upskilling our people powered by technology, galvanising ourselves over the past several years. These investments as a community of solvers to address those dual have not only empowered our people to continue challenges. The foundation of the strategy is our to deliver quality service seamlessly while working multidisciplinary model, which allows us to help clients remotely, but have also enabled us to recruit and build trust and deliver sustained outcomes by bringing onboard over 90,000 new employees across the together deep expertise across a broad range of network. Something that’s still hard for me to grasp capabilities. It is this combination of capabilities and is the idea that so many PwC professionals are yet the ability to look at things from different perspectives to set foot in a PwC ofifce. But they soon will, as we that is so essential to delivering high quality and real “Our strategy - The New Equation open up more of our ofifces around the world. While impacts for clients, stakeholders and society at large. - centres on how PwC is uniquely remote working has its beneifts, we are committed positioned to address the two distinct to giving people the opportunity to come together, The New Equation is more than just words on but interconnected needs we know build relationships and share ideas person-to- paper. We’ve committed to more than US$12bn of every organisation faces: to build trust person in a PwC workplace. investments over the next ifve years and the creation and to deliver sustained outcomes for all its stakeholders.” of over 100,000 net new jobs. These investments The New Equation include initiatives such as the establishment of Trust Bob Moritz, PwC’s Global Chairman Institutes based in the US and China. An incremental Prior to the pandemic we were already immersed US$3bn investment in quality. And the addition of in a conversation with thousands of clients and specialists in increasingly critical areas such as other stakeholders about the global trends and technology, digital, climate, strategic deals, leadership challenges they faced - things like technological and change, strategy, and supply chain. We are disruption, climate change, fractured geopolitics, focused on the actions we need to take to reposition social tension and the dissolution of trust in institutions - trends the pandemic only intensiifed our services and the skills we need to deliver for our and accelerated. We applied that “outside-in” stakeholders in the future. These initiatives translate into increased career opportunities for our people, perspective when laying out our new global growth for our operations and an enhanced ability to strategy in June 2021. It centres on how PwC is make a difference for our clients and stakeholders. uniquely positioned to address the two distinct