Introduction One of the many questions companies ask us is: Do organisations with a higher level of PM maturity achieve better project results? In 2004, we conducted our first study on this topic, and indeed found a link between higher maturity Increasingly, successful organisations levels and high project performance. employ project management (PM) to In this year’s survey, we continued this drive change and achieve their business analysis to determine the current state of objectives. Policy implementation, PM maturity and its linkages to project along with systems development success, business performance, and and implementation are some of the organisational success. initiatives being managed as projects in The other main goal of the survey was today’s dynamic world. to find out more about current trends As one of the leading professional and best practices in PM. We assessed services firms, PricewaterhouseCoopers whether leading projects scored high (PwC) has worked with numerous in terms of our five key performance organisations of various sizes, industries, indicators. By looking at these key and sectors within the field of PM. performance indicators, we can help Some organisations delivered projects organisations determine areas for growth consistently better than others across and development, or areas of high what we have called the five key performance to help drive business and performance indicators (delivering organisational success through the PM projects on time, within budget, to scope, discipline. As we evaluated organisations’ meeting quality standards, and with PM performance, there are four core the intended business benefits). Our elements that we have taken into account: observations have been that organisations processes, organisational structure, that have projects with higher people, and systems and tools. performance allow the organisation as a whole to perform better. Insights and trends: Current Portfolio, Programme and Project Management Practices 7