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People Despite the challenges facing organisations in hiring highly talented people, it is vital to project success to have a project management team that has the right skill sets, experience and training to enable project success. Our key findings in this area consider the following: project staff skills and experience; and development and training programmes. Key Finding: Engaged, experienced key staff leads to project “Talent shortages and success. mismatches are impacting The project manager is a critical component of meeting the key performance profitability now. One in indicators. 87% of respondents reported successful project budget management within four CEOs said they were their organisation also reported that their project managers have the relevant and suitable experience managing projects similar in industry, project size, and business unable to pursue a market area. In contrast, only 15% of respondents who reported their organisations did not opportunity, or have had have project managers with relevant and suitable experience reported that their to cancel or delay a organisations have successful business unit managers. The data suggests that trained project and business unit managers increases project budget success. strategic initiative because Survey data also indicated that engaged business unit managers have the highest of talent. One in three is correlation with project success. Other key staff types that contribute to project success concerned that skills include dedicated and skilled quality managers, and trained and skilled quality review shortages impacted their staff. Approximately 80% of responses to questions regarding these four staff profiles (See Figure 25) agreed that staff from their organisation meet these success profiles. company’s ability to With these skilled professionals in place, the data suggests that an organisation may innovate effectively.” avoid poor project performance. - PwC 15th Annual Global CEO Survey 2012: Delivering Results, Growth, and Value in a Volatile World Figure 22: Percentage of Respondents that Agree Staff Meets the Success Profiles Insights and trends: Current Portfolio, Programme and Project Management Practices 27

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