Key Finding: Most organisations desire a higher maturity level, but require Figure 5: Survey Respondents Project Management Maturity Model improvement in organisational structure, human resource management, and quality assurance. The targeted maturity level is the level that the respondents agree best fits their organisation according to the PM requirements of their business. Almost 50% of the respondents in the current survey indicated that their organisations are striving for continuous improvement in PM practices. Survey data indicated that organisations are seeking to standardize and enhance processes and tools, and thereby trying to achieve higher levels of PM maturity. However, More organisations are implementing order to stay competitive in the turbulent the survey shows that more than half PM tools in the four core elements business environment, but PM standards of the companies are not satisfied with of process, organisational structure, have also significantly increased. their current maturity level. As discussed, people, and systems and tools. In Process, organisational structure, organisations must seek to grow in line the current economic times, growth systems, and tools have all been enhanced with enhancements in PM methodology and process improvements are key to better meet business objectives. as external factors create an increasing factors contributing to the success PM takes costs out of processes and demand for efficiency and effectiveness. of organisations, and PM enables allows organisations to focus on In an ever-changing competitive this growth. As these elements are performance. PM practitioners look environment, a surprising 25% of the incorporated into an organisation’s PM to performance indicators to define respondents were neutral to establishing resources, they are adapted to meet the areas where PM methodologies can be sustainable PM improvements. However, particular needs of an organisation. maximized. Approximately 76% of survey the survey data shows 32.1% of Organisations have found that they respondents reported PM training and organisations are continually striving to still require the greatest need for development opportunities available reach higher maturity levels by seeking improvement in organisational structure, within their organisation, and more to strengthen effective team-building and human resource management, and practitioners are becoming certified in PM skill development activities to improve quality assurance. with an increased adaptation of Agile PM team performance, and stimulate high and EVM. Organisations are enhancing productivity, work quality, and good Key Finding: Advancements in their portfolio management systems as morale. Approximately 70% of survey PM methodologies leading to organisations grow and mature, and are respondents agree that a suitable greater organisational maturity seeing increased success within the five project organisation structure exists have raised the bar for standards key performance indicators. that clearly outlines the project team in project maturity. Effective PM tools create strategic structure and reporting relationships. alliances with vendors as well as other Effective communication methodologies As maturity levels indicate, there businesses as more tools are utilized and enable project teams and organisations have been significant increases in tasks can be outsourced. With the use of to increase quality, scope, and business organisational maturity since our 2004 external tools, resources, and channels, benefits success. report. In this competitive business organisations not only look internally to While seeking to enhance organisational environment, businesses focus on see where PM and process improvement PM maturity, it is important to create maximizing resources, efficiency, and can be adapted, but also look externally to an alignment between the project effectiveness through PM. Effective tools, their vendors to utilize PM methodology. scope, portfolio, and the organisation along with innovation, aid organisations Organisations that require vendors to business strategy. If properly aligned, to measure progress, increase value, have Quality Management Systems the organisational structure is suited to minimize risks, reduce costs, and promote report 90% or more of their projects meet support the capacity of projects required the on-time delivery of projects. Not quality standards. by the company’s business. Therefore, the only have organisations raised the bar in organisation can fulfil its requirements and maximize performance. Insights and trends: Current Portfolio, Programme and Project Management Practices 13