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Workforce of the future: The competing forces shaping 2030 The individual response As individuals – be it workers, students, parents or Plan for an automated world “As individuals – actual human beings – what do we need to consumers – it’s important to have a clear view of what the do to thrive and prosper in whatever the new world brings? future, driven by the megatrends and our own actions, will Find the gaps: In an automated world we will still need The secret for a bright future seems to me to lie in flexibility look like. What role will we play? What actions should we human workers. Whether this is working to develop and in the ability to reinvent yourself. If you believe that the take? What should we tell our children and grandchildren, technology, alongside it – or in narrow, very specialist or future lies in STEM skills and that interests you, train for colleagues, neighbours and friends about the future very human types of employment – the places automation that. But be prepared to rethink if the world doesn’t need so of work? simply can’t compete in yet. Work out where you want many programmers. If you are a great accountant who has to be. prospered by building strong client relationships, think how We believe that individuals should: you can apply that capability, without necessarily having to Get your skills in order: The skills needed for the future be an accountant. Think about yourself as a bundle of skills Understand the big picture are not just about science and technology. Human skills and capabilities, not a defined role or profession.” like creativity, leadership and empathy will be in demand. Pay attention: Understand how technology is developing Identify the skills you need and start to concentrate on how Jon Williams and what it and the other megatrends could mean for the to build them – and how to use them alongside technology. Joint Global Leader, People and Organisation, PwC world of work – and you specifically. Take action Expect the unexpected: Use our four Worlds of Work to consider how different the world could look and plan for Adapt to survive: The human race is infinitely adaptable but multiple scenarios and outcomes. also risk averse. Work out what holds you back – whether structural and financial (loans, mortgages, responsibilities) or emotional. Work out what matters to you and your family and plan for change. Jump on a passing ship: There is no one future‑proof career, only better options for you. Determine how to get to the ‘next better thing’. 34

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