Investment: Each member ifrm shall annually invest Enterprise Risk Management: Each a percentage of its net revenues to fund investments, member ifrm shall establish an enterprise risk at levels to be agreed annually with PwC’s NLT. management programme and integrate this Investments are used to fund, among other things, within its business operations. It will also perform enhancements in quality, risk management, an enterprise-wide risk assessment which technology developments and acquisitions. identiifes and prioritises the components of enterprise-level risk, and develop speciifc action Technology: Each member ifrm shall implement plans to mitigate each identiifed risk. the network technology strategy, including speciifc policies on information security and data protection. People: Each member ifrm shall put in place an appropriate strategy, policies, processes and Quality: Each member ifrm shall establish business systems to attract, retain and develop a diverse processes that promote and facilitate the delivery of group of people of the quality needed to deliver quality services and comply with all applicable PwC services and operate its business. network and professional standards and requirements. These include having processes in place to enable Ethics & Compliance: Each member ifrm shall ifrms to provide quality services in a manner that embed a strong culture of ethics and business meets relevant stakeholder expectations, and conduct in its people and in the way they member ifrms only accepting clients and undertaking conduct their business, including training for all engagements that are consistent with PwC’s network new joiners in ethics and compliance and annual risk management policies. training and assessment for all employees. Brand: Each member ifrm shall consistently relfect Independence: Each member ifrm shall establish the attributes of the PwC brand, including brand systems, policies and procedures designed to positioning, brand personality and visual identity, ensure that the ifrm and its people comply with in all external and internal activities and messages. independence laws and regulations, including PwC’s minimum requirements and policies. Governance: Each member ifrm shall have an oversight function, independent from management, In addition to the common standards which practises continuing good governance. and policies of the PwC network, PwC member ifrms also have access to common methodologies, technologies and supporting materials for many services.
Global Annual Review | PwC Page 84 Page 86