Introduction These past 18 months have been a testing time for the world to open up again. Their ingenuity and everyone, particularly those who have lost relatives imagination are an inspiration to us all. and friends or have struggled with the health impacts of COVID-19. Across PwC we have pulled together to While the disruption caused by the COVID-19 support our people and the communities in which we pandemic has brought many challenges, it has also live and work, to help each other get through these taught me some very important lessons. Such as the challenging times. need to protect your people as best you can. The need to connect and keep in touch. And the need I want to thank all of my colleagues for their hard to take time for yourself and balance your personal work and perseverance. And on behalf of everyone life with your work. As an organisation we have also at PwC I would also like to thank the front-line learned lessons, and I believe that PwC will emerge workers who have been helping us in countless from the pandemic stronger, more focused and better ways, as well as the scientists and healthcare positioned than ever to deliver on our Purpose - to workers who have developed and rolled out the build trust in society and solve important problems - vaccines that are saving lives and will enable and our strategy - The New Equation.