Workforce of the future: The competing forces shaping 2030 Who leads on people strategy? What does the workforce look like? Organisational challenges “The ability to work from anywhere, combined • Business leaders are responsible for people • Like‑minded workers gravitate towards each • Brand and a good ethical record is essential in with the advances in direction and management. other, aided by technology platforms. the Yellow World. The risk of brand damage telecommunications from rogue workers must be actively managed. makes us geographically • HR rarely exists as a separate function as • Individuals come together to collaborate on neutral. However organisations rely on outsourced services, projects or to deliver on an idea – for as long as • Organisations are judged on trust and fairness; specialist suppliers and automation for it takes. organisational purpose must be clearly we must ensure that people processes. articulated and lived. the personal touch • Guilds help workers create scale when needed, is retained.” • Guilds support workers to build skills and remain current and build trust in their services. • Ethical and transparent supply chain Manager (52), UK experience by providing training and career management is critical and penalties apply development support alongside other help • Guilds provide members with a strong sense all along the chain for non-compliance. and advice. of identity – individuals see themselves as members of their profession, identifying with • In the Yellow World, relationships with • Digital platforms create mobility and help each other because of their particular skills set, governments and NGOs are vital and need match worker with employer and skills and interests and goals. to be closely managed. attributes with demand. • Non-financial rewards are assessed fairly in a • Performance is about delivering an trade‑off for less pay. organisational goal but also, importantly, about employees’ behaviours and • Work is often a fluid concept and a regimented societal impact. 9 to 5, Monday to Friday working week is rare; the borders between home and work are blurred. 26